Australian Dollar (AUD)
Canadian Dollar (CA$)
Euro (€)
New Zealand Dollar (NZ$)
US Dollar ($)
- Item Type: Paints
- Material: Pigments
- Weight: 0.3 kg / 0.66 lbs
- Package Includes: 12/24/36/48 Pcs Set
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of artzsupplies.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of artzsupplies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
5 Star (13) |
|
4 Star (3) |
|
3 Star (0) |
|
2 Star (0) |
|
1 Star (0) |
|
Ordered 29.09.18 parcel arrived 11.10.18. Whole product recommend. Will test the unsubscribe.
Absolutely perfect in quality, appearance and performance
Fast delivery, within the stipulated time. The product arrived very well packed and in perfect condition. Good dilution, very vivid and corresponding packaging, the brush that comes also is good quality.
Incredibly fast!!! Thanks so much! Pleased!!!
Paint amazing! Кювезы, of course, small. About a thumbnail from me, but in relation to the price is OK. They snap in the box and not fall out during transportation and work. Color is very bright and vibrant. Seller put the brush, but the child did not like it, for everybody. As mentioned, MEGA FAST shipping! Very sorry, that are not used to buy, now baby last year at the art school :( Drawing made these colors.
Inside the paint a little scratched почерхность
Delivery 10 days Saratov region, packed, in transit damage. Color watercolor enough pigmented, except Brown mix. Brown color very pale. Track to track throughout the delivery, the store sent quickly, did not communicate with
Good product. Las watercolor pictures paint quite well and the case is very practical
Cubes pretty little but for the price it is OK. Very compact reticulation, what I wanted. A variety of colors is good, there is a gift brush which can be water. Accepted. Good package with clean design as the store very parcel packed well, who wants to buy a gift not regret. The quality of paint is not checked, complementing the review once will undertake to draw, but I'm almost sure that paint neat.
Very fast delivery, only flat and the amount of paint. The "cubes" are quite small, j'espère they will hold long. Otherwise excellent value for money! A brush offered good quality.
It quickly to track the mail, but for some reason it went to bypass, although there are shorter way. It Seemed To be a little more, but oh well. Where more paint somewhere less. Put a thin brush. AND for some reason, the box with watercolor was scratched. Although The goods was damaged during transportation. Apparently it even from the factory, which is not pleasant. Description
They loved. Not even taste pero look good
Lovely
Gorgeous
This product came very fast. The colors are good and for my needs sufficient. I would definitely recommend this watercolor set.
Some are highly pigmented not good but most students with good enough to be written.