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- Item Type: Paintbrushes
- Material: Wood, Nylon
- Size: Mix
- Package Includes: 9 Pcs
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of artzsupplies.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of artzsupplies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
5 Star (18) |
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4 Star (1) |
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3 Star (0) |
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2 Star (0) |
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1 Star (0) |
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Delivery two weeks, brush super, will order again, thank you so much.
Excellent hands.
Reserved for his daughter, who goes to art school, for its standard brush super, recommended. Custom made 01.09.2018, received in Minsk 27.09.2018. Thank you for efficiency.
Great product. Fast delivery.
All-match for painting acrylic fit perfectly
ALL FINE
Brush wonderful watercolor. Soft, long-haired. Very convenient for urban этюдов. My expectations. True tablet, which were attached brush was slightly dented. In one hand a warp pile. Think, after отмочки and proper drying all better. .
5stars
It's Perfect ! quick delivery well packaged item I recommend these brushes! Thank you
Sending to Australia reached for 3 weeks. The appearance of the hands normal. Buy child painting gouache in school. It seems to me they myagkovata for gouache, I thought they would be harder. It 'S probably because of long pile. Hope the teacher by drawing not penalizes.
Good hands. Recommend.
Brush fully correspond to the pictures. Elastic. But for oil too soft. Only suitable for applying a thin layer. Long Handle plastic, some slightly curved.
Good brush, but longish
Brush came quickly. Good quality brushes. Pile synthetic soft. Recommend store and brush, who need a soft brush.
Recommend the store Bogelinuo Art Store-service excellent, super attentive. Requested information before making the order, the shipping was performed as agreed.
I was very, very satisfied with my new watercolor brushes. They are very nice and they they paint beautifully. I will be ordering again soon. I already have some artist supplies in my cart. It takes awhile but it's so worth the wait! Thank you so much for being in my life. I love this company. Very professional too.
great product, excellent quality! already had purchased with this store and bought new because the brushes are perfect! cable long and soft bristle too long, same as photo. -thank you!!!!
cok guzel... aciklamanin aynisi arrived .... tesekkurler
excellent tassel, so i did not expect honest, very good!